Bradley’s annual Healthy Hand Washing Survey illuminates how Americans think and operate in commercial restrooms… and how they wish companies would do a better job at maintaining their restrooms.
#1 Where do you choose to saddle up?
While one-third of us doesn’t have a preference for which restroom stall they use, another third favors using the last stall. Which room is least preferred? The first stall – preferred by only 19%.
#2 ‘Tis the season for hand washing
Nothing like a pesky flu bug to motivate us to wash hands. 70% admit to washing our hands more frequently – or more thoroughly – in response to flu virus outbreaks.
#3 Just keep it clean.
Far and away, the improvement most Americans (63%) would most like to see in public restrooms is a higher level of cleanliness and better stocking of supplies. Looks like a little more elbow grease and supplies can go along way!
#4 Bad restroom reflections.
An unclean restroom squashes a business’ image. Most Americans say that a messy restroom signifies poor management and shows the business doesn’t care about its appearance or its customers.
#5 Punitive action for messy restrooms.
In fact, we take direct action against a company that provides an unpleasant restroom experience. 60% of adults age 55 and older say they’re unlikely to return if a business has an unsavory restroom. Those who are younger (age 18-34) are more likely to express their frustration by telling a friend or posting a comment on social media.